Installation Instructions

Sense Solar

Caution: The Sense monitor should be installed by a qualified professional. Before installing, please read and review the safety warnings.

What’s in the box?

Sense monitor

Current sensors

Solar sensors

*some solar sensors are labeled with solar stickers

Power cable

Antenna assembly

External mounting kit

Instructions

01 Turn off power

Open your electrical panel and turn off your main breaker. This helps protect you during installation.

02 Remove panel cover

Remove the screws securing the panel cover to access the circuit breakers.

Warning: The service mains are always live!

03 Open middle port

Using a flathead screwdriver, pry open the cap on the middle port of the Sense monitor. This will be used to connect the solar sensors.

Upgrading current setup to solar?

Ensure the power is off before prying open the middle port. Then skip to step 8.

Warning: Do not use screwdriver on live equipment

04 Find a spot for Sense

The Sense monitor is designed to fit within your main panel. Find an open spot that works for you.

Difficulty finding space?

Use the mounting bracket provided to install Sense at the top of your electrical panel or outside of the panel. See mounting bracket instructions here and then return to this guide.

Warning: The service mains are always live!

05 Install the antenna

Using the back of a screwdriver, punch out the knockout cover in the electrical panel. Then, insert the antenna.

If you’re installing Sense in a recessed electrical panel, use the top or bottom knockouts, depending on where your monitor is placed in the panel. In most cases, Wi-Fi signal quality should still be acceptable with the antenna located behind the wall.

Setting up Sense with ethernet?

Follow these additional instructions and then return to this guide.

06 Connect

Connect the power cable, current sensors, and antenna to the Sense monitor. Be sure to insert the sensor into the outer port. The middle port is for solar sensors.

07 Connect the current sensors

Clamp the sensors around the service mains so that both labels are facing the same direction. The direction of the labels on the sensors should be relative to the power source.

If you have the locking sensors, once placed in the final orientation, push the sensor lock in until you hear a click.

As a safety precaution, first plug the sensors into the Sense monitor

08 Connect current sensors to solar port

Connect second pair of current sensors to the middle port on the monitor.

*some sensors are solar-specific and are labeled with solar stickers

09 Clamp the solar sensors

Clamp the solar sensors around the solar wires so that both labels are facing the same direction. The direction of the labels on the sensors should be relative to the power source. See more solar configurations here.

If you have the locking sensors, once placed in the final position, push the sensor lock in until you hear a click.

Upgrading current setup to solar?

Please skip to step 11.

10 Connect the power

Connect the black wire and the red wire to an empty 240V breaker and the white wire to the neutral bus bar. Sense draws less than 0.1A, so you should use the smallest 240V breaker available for your panel.

Don’t have an empty breaker?

Connect to an existing or add a new 240V breaker. Do not use a tandem breaker, unless it is 240V. Learn more.

11 Close the panel

Before closing your electric panel, take photos of your installation, just in case you need to contact Support.

Replace the panel cover carefully to ensure that there is no pressure on the sensor clamps that would cause them to open. Label the Sense breakers with the sticker.

Doing electrical work?

Reattach each sensor to the same service main as before to avoid disrupting device detection. Be sure to place each sensor in the same orientation as before. Failure to do so may result in data inaccuracies.

12 Turn power on, wait for chime

Once the panel is closed, turn the main breaker back on, and listen for one of the sounds listed below. It will take about a minute before hearing a sound. Visit help for sound samples and troubleshooting information.

Success Chime: Installation looks good! Sense is ready for setup.

Repeating Beep: There is an installation problem. Check cable connections.

No Sound: The Sense monitor cannot start. Check power cable connections.

10 Use the app to complete setup

Install the Sense app. Tap “Get Started” and follow the on-screen instructions. The app will guide you through the Wi-Fi setup and account creation process.

Installation Instructions

Wiser Energy Solar

Safety Precautions

Electrical equipment should be installed, operated, serviced and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH

Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70, CSA Z462, or NOM 029-STPS.

This equipment must only be installed and serviced by qualified electrical personnel.

Turn off all power supplying this equipment before working on or inside equipment.

Always use a properly rated voltage sensing device to confirm power is off.

Replace all devices, doors, and covers before turning on power to this equipment.

Beware of potential hazards, and carefully inspect the work area for tools and objects that may have been left inside the equipment.

Failure to follow these instructions will result in death or serious injury.

The Wiser Energy System has been tested and certified for use with Square D™ circuit breakers, load centers and combination service entrance devices (CSEDs) as installed per this manual.

For use in non-Square D load centers and CSEDs please consult with the manufacturer for compatibility.

Specifications

Technical Specifications

Wiser Energy is a home energy monitoring device. It is used to measure the current and voltage on the service mains. The device monitors two phases of 120 VAC. If installed outside, it must be kept dry and within specified temperature ranges.

Current Sensor Specifications

CAT IV 250 V 200 A max
Cable length: 46 in. | Inside diameter: 0.95 in.
May be used on uninsulated conductors

Monitor Specifications

Compatibility: 120 VAC (90 V–130 V)
Power Use: < 5 Watts, 0.1 amps
Wi-Fi: 2.4 GHz 802.11b/g/n
Size: 137 mm x 66 mm x 32 mm
Weight: 200 g

Climate Specifications

RH <90%; IPx0 rating
Temperature: 32 – 154.4 ºF (0 – 68 ºC)
Elevation < 6,561 ft. (<2,000 m)

Legal

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to these conditions:

1. It may not cause harmful interference.

2. It must accept any interference received, including interference that may cause undesired operation. If it is not installed and used as per the instructions, it may cause interference which is harmful to wireless communications. There is no guarantee that interference will not occur in a particular installation. If it does cause interference we recommend: reorienting or relocating the receiving antenna, or increasing the separation between the device and the receiver.

3. Patents: sense.com/patents

Certified to CSA STD C22.2 No. 61010-1
Conforms to UL STD 2808
Conforms to UL STD 61010-1
Conforms to UL STD 61010-2-032
Conforms to CAN ICES-3(B)/NMB-3(B)

Wiser Energy components

Wiser Energy Monitor

Current Sensors

Power Cable

Antenna Assembly

Mounting Bracket (optional)

Instructions

01 Open the middle port

Already have Wiser Energy installed? Skip to step 2 to remove power to the Wiser Energy monitor before opening the middle port.

Using a flathead screwdriver, pry open the cap on the middle port of the Wiser Energy monitor. This will be used to connect the solar sensors.

02 Turn OFF power

Installation of the Wiser Energy System requires removal of all power. Be sure to provide an alternate light source before beginning the installation procedures. Do not begin the installation procedures until all power is completely removed from the equipment including any alternate power sources.

1. Turn OFF the main feeder disconnect that supplies power to the equipment, or if the installation uses the revenue meter for isolation, arrange for the utility provider to remove power. If a main feeder disconnect is not present and the revenue meter cannot be used as an isolation device, contact the utility company for removal of power.

2. Turning OFF only the main circuit breaker is insufficient to remove power completely from the panel. Line side connections will still be live.

3. Apply the appropriate lockouts to the disconnecting means.

4. Turn OFF all alternate power sources connected to the equipment.

03 Remove panel cover

1. Apply appropriate PPE.

2. Remove the cover screws and remove the load center cover.

3. Measure the voltage from each line to neutral and from line to line to confirm that all power is OFF.

04 Find a spot for the Wiser Energy monitor

Already have Wiser Energy installed? First open your monitor’s middle port according to step 1, then skip to step 8.

The Wiser Energy monitor is designed to fit within the main panel in order to monitor a home’s energy consumption.

Note: If there is no open space available, use an external enclosure following NEC® and local standards.